JumboJuice on Windows

Download the Windows installer, sign in and make your first VPN connection.

Installation and first connection

Open Downloads and get the available Windows installer. Verify the version and checksum shown on the page.
Run the installer. If a system prompt appears, check the publisher and file path before approving.
Open JumboJuice and sign in with your email and password. You do not need to copy a key from your account.
Select a server and click Connect. Approve the system permissions required for VPN.

Windows blocks launch or connection: Check the download source and checksum. If the publisher is unknown or verification fails, stop and contact support. Disconnect another VPN if there is a conflict; do not disable your antivirus globally.
Cannot sign in: Use the email of the account you paid with. If you forgot your password, reset it on the login page. Check Spam for the verification email.
Paid, but no access yet: Check payment history: payment may still be processing. After confirmation, refresh connections in the app. Contact support with the payment reference if access is missing. Do not pay again.
Cannot connect: Check that the internet works without VPN and another VPN is not running. Try another available server. If the problem only occurs on one network, mention that when contacting support.

Include your platform, app version, error time and message. Never send a password, verification code, full access key or payment details.