Terms of Service
Last updated: April 3, 2026
1. General Provisions
These Terms of Service (hereinafter — "Agreement") govern the use of the Jumbo Juice online service (hereinafter — "Service"), located at jumbojuice.org. By using the Service, the User confirms full acknowledgment and unconditional acceptance of all terms of this Agreement. If the User disagrees with any of the terms, they must discontinue use of the Service.
2. Nature of Services
Jumbo Juice provides digital services in the form of a subscription to a secure VPN access service. Services include network traffic encryption, privacy protection, and provision of access keys to the server infrastructure. The value of the services lies in their systematization, technical implementation, support, maintenance, and regular updates. The Administration does not guarantee the uniqueness of individual elements of the Service outside its ecosystem.
3. Disclaimer of Warranties and Liability
The Service is provided on an "as is" basis. The Administration does not guarantee that the Service will meet the User's expectations, will operate without interruption, or will be error-free. The Administration is not liable for any direct or indirect damages arising from the use or inability to use the Service, nor for the actions of third parties. All decisions regarding the use of the Service are made by the User independently and at their own risk.
4. Lawful Use
The Service is not intended for use in unlawful activities. The User agrees to use the Service exclusively within the framework of applicable laws of their jurisdiction. It is prohibited to use the Service to distribute malware, gain unauthorized access to third-party systems, or engage in any other illegal activity. Full responsibility for lawful use rests with the User.
5. Registration and Account
To use the Service, you must create an account with a valid email address. The User bears full responsibility for the security of their credentials and for all activity conducted under their account. In the event of unauthorized access to the account, the User must immediately notify the Administration.
6. Intellectual Property
All materials of the Service, including source code, design, logos, text, and other content, are protected by intellectual property laws. It is prohibited to copy, distribute, modify, or transfer any materials of the Service to third parties without written permission from the Administration. Violation of this provision may result in restricted access to the Service.
7. Access Restriction and Termination
The Administration reserves the right to restrict or terminate the User's access to the Service in case of violation of this Agreement, detection of abuse, or as required by law. Restriction of access does not release the User from previously assumed obligations.
8. Payments and Refunds
Subscription prices are listed on the pricing page. Payments are processed through the Platega payment system. After access to the Service has been granted, refunds are not provided, except in cases of proven technical malfunction on the Service's side or actual failure to provide access. Refund requests are reviewed within 24 hours. The User agrees not to initiate chargebacks through payment systems without first contacting support.
9. Changes to Terms
The Administration reserves the right to modify this Agreement without prior notice. The current version of the Agreement is always available on this page. Continued use of the Service after changes constitutes the User's acceptance of the updated terms.
10. Contact Information
For any questions related to this Agreement and the use of the Service, please contact support via the in-app support ticket form on the Support page in your account.